IsMyInternetStableTest · Diagnose · Fix

    ISP Test

    Support lines respond to numbers and timestamps, not "it feels slow." This test is built for that call. It monitors for as long as you choose, checks five independent DNS servers at the same moment, and writes down every problem with when it happened and whether it hit everything at once or just one of them.

    Test duration

    Short tests are useful for quick checks. Longer tests are better for finding intermittent problems.

    Free, no signup. Lightweight — the basic test uses only tiny requests.

    Customize: goal, connection type

    Connected via (optional — sharpens the diagnosis)

    How this test is different from the stability test

    It logs, it does not just measure

    The stability test gives you a score for a short window. This one keeps a running case file and logs every blip as it happens, and the 2- and 5-minute options give problems that come and go time to show up.

    Five destinations at once

    Every second it checks OpenDNS, Quad9, Cloudflare, Google and AdGuard together. One provider having a bad moment is not evidence about your connection; all five struggling at the same instant is.

    Every incident is logged, not counted

    Each drop, lost request or slowdown is written down with its time and how long it lasted, so you can read it out on a call or match it to the provider's own records.

    All, some or one

    Each incident is tagged with how many destinations it hit. Incidents on all of them are consistent with the connection itself: your line, modem, router or provider. An incident on only one points at that destination or the route to it.

    What goes in the report

    An evidence summary

    How many incidents, how many hit every destination at once, the longest one, and how much time they added up to.

    A timestamped incident log

    Every incident with the time it started, what kind it was, how long it lasted and which destinations it hit — the kind of detail a technician can check against their own logs.

    Latency percentiles, jitter and request loss

    Median, average, P95, P99 and maximum, so the report holds more than one number that can be argued with.

    Your test method, stated plainly

    So anyone reading the report knows exactly how the numbers were produced and what their limits are.

    How to read the result

    Incidents that hit every destination at the same moment are the ones worth raising. Because the destinations sit in different places, a problem that shows on every one of them is most consistent with something on your side of the internet: your home network, your modem or the line, or your provider.

    Incidents on a single destination are usually not your provider's fault, since that service or the route to it can have a bad moment on its own. This is a hint rather than proof: a browser test cannot see inside your provider's network, so use the log as a starting point for the conversation.

    Nothing is uploaded anywhere

    This report is built and shown entirely in your browser. There is no cloud copy and no link to share — copy the summary, download the CSV or text file, or print it, and send it yourself however you prefer.

    Getting the most out of a call with your ISP

    Test on Ethernet

    Rules out Wi-Fi as the cause before you call, so the conversation can focus on the line.

    Test at the time problems happen

    A clean test from 2pm does not help if your problem is every evening at 8pm.

    Ask for a line test from their end

    Your browser test shows what you experienced; their equipment can check the physical line, which this test cannot see.

    Frequently asked questions

    It cannot prove fault — a browser test cannot see your ISP's network or the physical line. It can show, with timestamps, that something measurable went wrong and whether it hit every destination at once, which is usually what support teams ask for first.

    A single provider can have a bad moment that has nothing to do with your connection. Checking OpenDNS, Quad9, Cloudflare, Google and AdGuard at the same moment lets the report separate "everything struggled together" from "one place was slow".

    It means every destination had a problem at the same time: lost requests, a drop or a sharp slowdown. That pattern is consistent with a problem on your connection rather than on one website, though it cannot say whether the cause is your home network, your modem or your provider.

    It starts at 30 seconds for a quick look; choose 5 minutes for evidence, because a few minutes is the least that shows a pattern. For a problem that happens only now and then, use the continuous monitor and leave it running until it happens.

    Copy the plain-text summary into an email or chat, or download the CSV/PDF and attach it. There is no link to share — everything stays local until you choose to send it.

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